Yes, depending on which board you have. Contact us with your order number, so we can determine which board you have, and make a recommendation.
This double-action pump (with integrated pressure gauge) is designed for W-Style Boards and Valves.
W-Style boards include:
Our M-Style Boards/valves are:
XTERRA BOARDS' High-pressure pump & gauge - Inflate board to 15 psi using the industry-best high-pressure double-action pump with integrated pressure gauge. Inflation takes 5 minutes for most boards. Our pump is a dual-action so pumping is fast & easy.
For the first 100 pumps or so, you will want to have the "pressure plug" in the base of the handle. This allows for inflation when you lift the handle as well as push it down.
After about 100 pumps it will become more difficult to pump. At this point unscrew the "pressure plug" and let it hang to the side. Inflation now only occurs when you push down on the handle.
There are three reasons your pressure gauge may not be working:
So, let's work backwards to see if we can figure out the problem.
3 - The needle is stuck at zero - All packages are sent with a new pressure gauge. Like some new things, there are stuck parts that need to pop loose and then they will work fine thereafter. So, pump up your board with 225 long strokes. You need to count them and make sure that you go all the way up & down - 1 stroke - while counting.
2 - Not inflated enough - We say it should take four (4) minutes or less of steady pumping. Taking many breaks longer than ten seconds doesn't count as your four minutes. So, instead count your strokes. You need to do 225.
1 - Defective - we keep track of all the gauge problems. Out of every 100 boards we sell, one is a defective gauge. We'd expect the number to be a bit higher, but that's where it is right now. So, we're happy to replace the defective gauges and we're sorry this happened to you.
GAUGE WILL NOT REGISTER UNTIL REACHING 7 PSI
Please note that there is no way to over-inflate or damage the board with the XTERRA BOARDS pump. It takes 7 PSI of pressure in the board before the gauge on the pump will register. While your board may look and feel rigid, continue to pump until the gauge reaches the recommend pressure of 12-15 PSI. The pump will offer a significant amount of resistance the closer you get to the recommended pressure.
Also, the gauge on your board can be screwed on and off. Be sure to screw the gauge tight so that it registers the pressure.
Before declaring your pump is completely unusable please check your pump for the following:
Please email at email@example.com if you need any further pump assistance.