Careers

We are seeking a full-time employee to join our customer service team. This role would be suitable for an outgoing athletic minded person with customer service or retail sales experience.

ESSENTIAL RESPONSIBILITIES

  • Interact professionally and effectively with customers in person, over the phone, and via email
  • Open and maintain customer accounts by recording and updating information
  • Take, process and track customer orders
  • Represent company at expos and events
  • Manage online returns, exchanges and warranties
  • Provide support for other departments

QUALIFICATIONS

  • Bachelor's degree preferred but not required
  • Experience in retail sales, account management and/or customer service
  • Experience with Microsoft Word and Excel 
  • Ability to exercise discretion and independent decision making 
  • Must be creative and possess strong conceptual thinking ability 
  • Must be a self-starter, self-managed, motivated and have the ability to multi-task 
  • Strong written and verbal communication skills
  • Athletic minded. Background in Triathlons, Running, Surfing or other sports a plus
  • Capable of multitasking

ELIGIBILITY REQUIREMENTS

  • Must be 18 years or older 
  • Must be eligible to work

PHYSICAL DEMANDS/ WORKING CONDITIONS

  • Position requires use of standard office equipment and light lifting of inventory. 

EXPOSURE TO:

  • Sales, Customer Service, Business Development, and Retail Sales. 

Other Details

Please submit a resume and brief cover letter to resumes@xterrawetsuits.com.